Delete my data

Clear controls for sensitive pet materials.

Deletion should be understandable before a user uploads anything, and reachable after a pet package is created.

Uploaded photos

Remove the original photos used to create a preview when they are no longer needed. Deleted media should no longer be available for future builds.

Generated pet package

Delete the approved desktop pet package if you no longer want it to be available. Runtime authorization should stop after package deletion.

Account data

Delete sign-in information and support records connected to the account.

How to request deletion

Use account settings when available. If you need help, contact support from the email tied to the account and say whether you want uploaded photos, generated packages, or the full account deleted.

What support confirms

Support confirms the deletion category, the affected pet name if needed, and the completion status. The reply should not include storage object keys, private file paths, or provider logs.

After deletion

If a generated package is deleted, the desktop app may stop loading that pet package and ask the user to create or approve a new one.